Privacy Policy
1. Introduction
This Privacy Policy explains how Collaborative Family Solutions (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website:
https://www.cfsfamily.org.uk/
We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
We provide collaborative family law services to support individuals and families through separation and related matters in a constructive and child-focused way.
Contact: familylawcsf1@gmail.com
3. Information We Collect
When you visit our website, we may automatically collect certain personal data about your device and how you interact with the site.
Technical and Usage Data
This includes:
Information about your browser, network, and device
The web pages you visited prior to coming to our website
Your IP address
Website Interaction Data
We may also collect information about how you use our website, including:
Clicks
Internal links
Pages visited
Scrolling behaviour
Searches
Timestamps
4. How We Use Your Information
We use this information to:
Understand how visitors use our website
Improve website functionality, performance, and user experience
Ensure content is relevant and helpful for individuals seeking family law support
Monitor site traffic and engagement
5. Analytics and Hosting (Squarespace)
Our website is hosted by Squarespace, which also provides analytics tools that collect the information listed above.
Squarespace processes this data on our behalf to help us understand:
Visitor numbers
How users navigate the website
Which pages are most useful
Squarespace may set cookies and collect usage data to deliver these services.
6. Lawful Basis for Processing
Under UK GDPR, we rely on the following lawful bases:
Legitimate interests – to analyse and improve website performance and usability
Consent – where required for non-essential cookies or analytics tracking
7. Cookies
Our website uses cookies and similar technologies to distinguish you from other users and improve your experience.
Types of Cookies We May Use
Necessary cookies – required for the website to function
Analytics cookies – help us understand how visitors interact with the site
Where required by law, we will request your consent before placing non-essential cookies.
You can manage cookies through:
Our cookie banner
Your browser settings
8. Data Sharing
We do not sell your personal data.
We only share your data with trusted third parties where necessary, including:
Squarespace (website hosting and analytics provider)
These providers are contractually required to process your data securely and in compliance with data protection laws.
9. International Data Transfers
Squarespace may process data outside the UK. Where this occurs, appropriate safeguards (such as standard contractual clauses) are used to protect your information. https://support.squarespace.com/hc/en-us/articles/360000851908-GDPR-and-Squarespace
10. Data Retention
We retain analytics and usage data only for as long as necessary to:
Analyse website performance
Improve services
Meet legal or regulatory requirements
11. Your Rights
Under UK GDPR, you have the right to:
Request access to your personal data
Request correction of inaccurate data
Request erasure of your data
Restrict or object to processing
Withdraw consent at any time (where applicable)
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise your rights, please contact us at the email above.
12. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.
13. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices. Please review their policies separately.
14. Changes to This Privacy Policy
We may update this policy from time to time. Updates will be posted on this page with the revised effective date.
15. Contact Us
If you have any questions about this Privacy Policy or your personal data:
Email: familylawcsf1@gmail.com